TECH SUPPORT

Tech support is one of the most important components of any business that cares about its clients. There is nothing more annoying for a user of a product or a service than poor (or simply non-responsive) tech support. This makes it highly likely that the client will switch over to competitors that can quickly and competently solve his problem.

However, not all companies have enough resources to maintain their own tech support staff. The nature of this work is such that it is sometimes simpler and cheaper to outsource it.

Logrus IT offers multilingual tech support for your business.

We have extensive experience supporting IT and video game projects. We collaborate with leading game and software developers. We would love to have you as one of our clients!

 

WE OFFER

Technical support via email or instant messengers

Work with the user community on social networks and forums

Organizing support groups for client requests

DETAILS

  • Tech support is offered in English, Russian, Chinese, and Korean.
  • All support specialists have at least two years of experience working in the industry (IT or video games) and are native speakers of the users’ language. We do not use student labor.
  • A team of specialists is created at the client’s request.

 

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